Centre Services
Guest Services
Customer Service

Our Customer Service is located on Ground Level near Platyplus Shoes and is open during the Centre's core trading hours.

Our Customer Service Team can help you with information regarding the following:

  • Centre retailers
  • Centre Events
  • Purchasing Robina Town Centre gift cards
  • Wheelchair hire
  • Motorised scooter hire
  • Lost and found property
  • Bus timetable information
  • Other general enquiries

For any other general enquiries please contact Customer Service via customerservice@robinatowncentre.com.au

Gift Cards

Give the ultimate gift of choice with a Robina Town Centre Gift Card, redeemable at over 300 stores and restaurants. To purchase online please see below. Robina Town Centre Gift Cards are also available for purchase from Customer Service, located near Platypus Shoes.

Purchase Online Now

Please note Robina Town Centre Gift Cards are only redeemable at participating stores. For further information, please contact Customer Service or view the individual store pages. Gift Cards are valid for 12 months from date of issue.

View the full Terms and Conditions.

Centre Security
Our Security Control room is located in the Service Tunnel. 

If you have something to report or require any assistance please contact Security on (07) 5575 0494.

Our security team are here to help 24 hours a day, 7 days a week.
Lost and Found
Justice of the Peace

Find them located on Level 1. Volunteers are supported by the Justices of the Peace Branch, The Department of Justice and Attorney-General and Robina Town Centre. The role of the Justice of the Peace (JP) is to act as an independent and objective witness to documents people use for official or legal purposes.

The Robina JP Service is the only service on the Gold Coast who can assist customers with obtaining their Births, Deaths and Marriages certificates.
 
Customers can apply to the Registry of Births Deaths and Marriages (RBDM) for their required certificate online by clicking here.

Pay the required fee and print out the receipt - they then come into Robina JP Service, during business hours, to finalise their application by presenting the receipt and their 100 points of identification - usually driver licence, passport and Medicare card and the JP service will assist with processing the request,
 
This only takes a few minutes to complete and if they have provided their mobile phone number they will receive confirmation via text message within a few minutes. 

Visit qld.gov.au/jps for more information


This Justice of The Peace office will be closed the following dates; 
Christmas Eve - 24th December
Christmas Day - 25th December
Boxing Day - 26th December
New Years Day - 1st January

Medical Facilities

Good health is important to us and our customers and we have a range of medical facilities that are conveniently located within the Centre to provide you with the help you need.

Browse the range of available services below and view them on the map to receive directions. 

Medical Facilities
Qscan Radiology Clinics
Terry White Chemmart
HCF
MyEyeSpecialist
Clearskincare Clinics
QML Pathology
Medibank
Laser Clinics Australia

Free WiFi

Free Wi­Fi is available throughout Robina Town Centre.

To connect, ensure Wi­Fi on your device is enabled and select the available network profile called “Robina Wi­Fi”. Open your Internet browser and follow the prompts.

Please visit Customer Service on Ground Level if you require any assistance.

Guest Service Desk